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Quick-Install Desks

Standard Assembly Desks

Quick Troubleshooting

Common solutions for setting up and operating your desk

Check the power cable, control box, and handset cable connections according to the instructions in your manual. If the desk still does not move, please contact Customer Support and describe the issue.

Please download the manual for your model and refer to the Troubleshooting Guide section.

Please refer to the Use Instruction section of the manual for your specific desk model.

Contact support with your order number and a photo of the parts received.

Stop using the desk temporarily and contact support with a short video showing the issue.

Still Need Help?

Whether you’re assembling your product, setting it up or troubleshooting an issue, the 9am support team is ready to help.

Contact Support